Privacy Policy

She Thrives is owned and operated by She Thrives LTD,

• She Thrives LTD.

[email protected]

• The Old Post Office 41-43 Market Place, Chippenham, SN15 3HR

(“She Thrives”, “we”, “us”, “our”)


1. GENERAL INFORMATION

The personal data of the users that are collected and processed through the Website:

https://www.shethrives.co.uk

https://bingetobalance.co.uk (Members area)


She Thrives values your privacy and the protection of your personal data. This Privacy Policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we keep it in our databases and, if necessary, with whom we share it.

By using the Website and purchasing products, you are accepting the practices described in this Privacy Policy. Your use of the Website and purchase of the products are subject to our terms and conditions. In this Privacy Policy, the words "Website" refers to the She Thrives Website, "we", "us", "our" and “She Thrives” refers to She Thrives and "you" and “user" refers to you, the user of She Thrives.

This Privacy Policy may change from time to time. Your continued use of the Website and purchase of the products after we make changes to this Privacy Policy is deemed acceptance of those changes. Please check this Privacy Policy periodically for any new updates or changes. This Privacy Policy has been developed and is maintained in accordance with all applicable federal and international laws and regulations and specifically with the Data Protection Act 2018 (UK regulations) and the GDPR (General Data Protection Regulation - European regulations).


2. TYPES OF INFORMATION GATHERED

The information we collect from users helps us to personalise and continually improve your experience on the Website and to deliver our services and products appropriately. These are the types of information we collect:

Information You Give Us

You provide information when you visit the Website, purchase our programs, use our coaching services, register as a user (members area), subscribe to our mailing list and newsletter and/or communicate with us through our contact information. As a result of those actions, you may provide us with the following information:

• First and last name

• Email address

• Any additional information relating to you that you provide to us directly or indirectly through our Website or online presence such as ‘cookies’.

She Thrives will not collect any personally identifiable information about you, unless you provide it.


Information Collected Automatically

By accessing and using the Website you automatically provide us with the following information:

• Your IP address

• Referring URLs

If you access the Website through a mobile phone, we will collect the following information:

• Mobile device ID

• IP address


Payment information

We do not collect or process any financial data. Your payment information will be processed by the payment processors available on the Website (Stripe, PayPal), which will treat and store your data securely and for the sole purpose of processing transactions within the Website. She Thrives reserves the right to contract any payment platform available on the market, which treats your data for the sole purpose of processing transactions within the Website.

View Stripe and PayPal's Privacy Policy here:

• https://stripe.com/gb/privacy

https://www.paypal.com/us/legalhub/privacy-full


GOOGLE Analytics

We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyse certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the Website and improve our service.

Please consult Google's Privacy Policy here: https://policies.google.com/privacy


Social Media

On our Website you will find links and functions linked to different social networks, in which you can share your information. It is advisable to consult the Privacy Policy and data protection of each social network used on our Website.

• Instagram: http://instagram.com/about/legal/privacy/

• Facebook: https://www.facebook.com/privacy/explanation

• TikTok: https://www.tiktok.com/legal/page/eea/privacy-policy/en

Contact information: We may access some personal information about the user, such as name and email address, when the user or any third party communicates with us through our contact information. Personal information provided through our contact information is not stored on any She Thrives server and will be stored on the respective server of our email service.


3. HOW LONG WE KEEP YOUR DATA

Personal data provided by users through the Website will be retained for as long as necessary to provide our personal training programs and until the user retains the account on the Website or decides to close it or until She Thrives closes and deletes the user's account or until the user requests the deletion of their data. She Thrives may be allowed to retain personal data for a longer period whenever the user has given consent to such processing, as long as such consent is not withdrawn. Furthermore, She Thrives may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Once the retention period expires, personal data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.


4. HOW WE USE YOUR INFORMATION

In general, we use the information we collect primarily to provide, maintain, protect and improve our current Website, products and services. We use personal information collected through our Website as described below:

• Identify you as a user in our system.

• User registration (members area).

• Provide our online coaching programs.

• Provide our 1-1 coaching services.

• Process payments.

• Understand and enhance your experience using our Website and services.

• Respond to your comments or questions through our contact information.

• Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.

• Communicate with you about upcoming events, offers and news about products and services offered by She Thrives.

• Marketing purposes of She Thrives.

• Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.

• Protect, investigate and deter against fraudulent, unauthorised or illegal activity.


5. HOW DO YOU GET MY CONSENT?

By visiting our Website, purchasing our online programs, registering as a user when purchasing a course (members area), using coaching services, contacting us through our contact information and providing us with personal information to communicate with you, you consent to our collection, storage and use of your information on the terms contained in this Privacy Policy. You can withdraw your consent by sending us your request for withdrawal, through the contact information or the contact page.


6. HOW WE SHARE INFORMATION

The personal information of our customers and users is an important and fundamental part of our business. Under no circumstances will we sell or share information with third parties that has not been previously authorised by the user, client or owner of the personal data. We share user and customer information only and exclusively as described below.

Third-Party Service Providers

We use some third-party services that provide us with functions and services within the Website. Examples of these services and functions include: processing payments (Stripe, PayPal), creating and hosting the Website (Funnelr), sending emails, analysing data (Google Analytics), providing marketing assistance and providing search results and links.

These third-party services and tools may have access to personal information needed to perform their functions, but may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our Privacy Policy. Please refer to the Privacy Policy of these third-party services.

Email marketing

We use the information provided by users to conduct marketing campaigns and send relevant information to our users. By providing us with your email address, you authorise us to use your information for email marketing. We will use third party services to conduct email marketing, so we may share certain information with some of these third parties for the sole and exclusive purpose of sending emails through email marketing and in accordance with our Privacy Policy.

Business Transfers

In the event that She Thrives creates, merges with, or is acquired by another entity or company, your information will likely be transferred. She Thrives will send you an email or post a prominent notice on our Website before your information becomes subject to another Privacy Policy and the transfer and handling of your private information will comply with all applicable requirements.

Protection of She Thrives and others

We release personal information when we believe release is appropriate to comply with the law, enforce or apply our terms and conditions and other agreements, or protect the rights, property, or safety of She Thrives, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

With Your Consent

Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Anonymous Information

She Thrives uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the Website. We may also use aggregated anonymous information to provide information about the Website to potential business partners and other unaffiliated entities. This information is not personally identifiable.


7. PROTECTING YOUR INFORMATION

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide through the Website. If transactions are processed on the Website, transaction information is transmitted to and from the Website in encrypted form using industry standard SSL connections to help protect such information from interception. We restrict authorised access to your personal information to those persons who have a legitimate purpose to know that information and to those persons you have authorised to have access to that information. She Thrives follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once She Thrives receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while She Thrives strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.


8. RIGHTS

Users who provide information through our Website, as data subjects and data owners, have the right to access, rectify, download or delete their information, as well as to restrict and object to certain processing of their information. While some of these rights apply generally, others apply only in certain limited circumstances. We describe these rights below:

Access and portability: to access and know what information is stored in our servers, you can send us your request through our contact information.

Rectify, Restrict, Limit and/or Delete: You can also rectify, restrict, limit or delete much of your information.

Right to be informed: Users of our Website will be informed, upon request, about what data we collect, how it is used, how long it is retained and whether it is shared with third parties.

Object: When we process your information based on our legitimate interests as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have compelling legitimate reasons to continue processing it or where it is necessary for legal reasons.

Revoke consent: Where you have previously given your consent, such as to allow us to process and store your personal information, you have the right to revoke your consent to the processing and storage of your information at any time. For example, you may withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn your consent if we have a legal basis for doing so or if your withdrawal of consent was limited to certain processing activities.

Complaint: If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

Rights related to automated decision-making, including profiling: Website users may request that we provide a copy of the automated processing activities we conduct if they believe that data is being unlawfully processed.

Users may exercise their rights in relation to the personal data they provide to She Thrives, at any time, by sending us their request through our contact information and we will process and respond to their request as soon as possible.


9. CHILDREN’S ONLINE PRIVACY PROTECTION

We are in compliance with the Data Protection Act 2018 (UK regulations) and the GDPR (General Data Protection Regulation - European regulations), regarding the protection of the personal data of minors. We do not actively or knowingly collect information from children under the age of 13. If we become aware that a person under the age of 13 has provided us with personal information without parental or legal guardian permission, we will take steps to delete that information, terminate that person's account, and restrict access to that person's account.


10. THIRD PARTIES

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information She Thrives collects from you. If you disclose your information to others, whether other users or suppliers on She Thrives, different rules may apply to their use or disclosure of the information you disclose to them. She Thrives does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. She Thrives is not responsible for the privacy or security practices of other Websites on the Internet, even those linked to or from the Website. She Thrives encourages you to ask questions before you disclose your personal information to others.


11. CHANGES TO THIS POLICY

We may change this policy from time to time and if we do, we’ll email you and then post any changes on this page. If you continue to use the services of She Thrives ltd after those changes are in effect, you agree to the new policy.


12. CONTACT US

If you have questions or concerns about this Privacy Policy and the handling and security of your data, please contact us through our contact form or through the following information.


The best way to get in touch with us is by emailing: [email protected]

Or Write to: She Thrives ltd, The Old Post Office 41-43 Market Place, Chippenham, SN15 3HR


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